Halifax Health, in partnership with the Disney Institute, has developed a service framework and orientation program to improve employee engagement known as Cornerstone. With the input of every Team Member, from the CEO to the frontline staff, our Cornerstone culture was established with the goal of providing exceptional patient experiences.
Our culture of caring is reflected by every Team Member through the way we think, the way we work, and the way we care. With our common purpose of providing Exceptional Service, Every Encounter, Every Day, to Everyone, we have distinguished performance expectations of our Team Members.
Some of which include: Performing jobs in a safe and knowledgeable manner. Being reliable and portraying a professional image. Demonstrating a positive attitude and showing courtesy and respect to everyone. Displaying integrity with consistent professional communication. At Halifax Health, we pride ourselves in doing what is in the best interest of our organization. This includes holding ourselves, as well as each other, accountable for our actions.
Our Quality Standards of Safety, Compassion, Image, and Efficiency are our guidelines for obtaining an honest, ethical, and positive work environment. Each member of our team is responsible for helping Halifax Health to maintain the highest standards of excellence and citizenship by championing the success of our patients, visitors, and staff.