Financial Information

We understand that financial and insurance issues can be stressful and confusing for cancer patients. Prior to your first visit at our facility, the insurance information provided by your referring physician will be reviewed and verified by one of our financial counselors. One of them will contact you regarding your benefits. A copy of your insurance cards will be placed in your chart.

The Halifax Health Centers for Oncology participate with most major insurance companies and will file claims, both primary and secondary, to your carrier on your behalf. If you have more than one insurance, please let our financial counselors know which is your primary carrier. We accept Medicare assignment, however, you will be responsible for your Part B deductible and 20% co-payment for Medicare’s allowed charges for physician care, chemotherapy drugs, radiation treatment, and laboratory tests. We also accept Medicaid. If you belong to an HMO, POS, or PPO, you must verify that our physicians, hospital or facility are on your plan. Please inform our staff if pre-certification for admissions, treatments or tests is needed. Your insurance may require you to go to a specific hospital, laboratory or diagnostic testing facility. If this is the case, please let our staff know. Patients who do not follow the guidelines for their particular insurance coverage may be responsible for payment of fees and services. Therefore, it is very important that cancer patients determine what their coverage allows prior to their beginning treatment.

Our financial counselors are available 8:00 am- 4:30 pm, Monday through Friday to answer any questions you may have regarding charges for your services, statements received or insurance coverage. You may reach them at 386.258.4974. Halifax Health also has a separate customer service department which will also help you with questions you may have regarding your bill. They may be reached 9:00 am – 4:00 pm at 386.254.4107 or 1.800.753.6366.

You will receive more than one bill. You will receive a bill from Halifax Health, the physician who is treating you and possibly one from the pathology group that is responsible for overseeing our laboratory and all pathology specimens that are obtained here at the Center for Oncology. If you have questions concerning your physician bill for GYN, Medical or Radiation Oncology, you may contact their billing office at 877.225.4530 or 386.226.4530; or the pathology billing office at 386.258.7668.

Co-payments are payable at the time of your visit. We accept cash, check, money orders, Traveler’s Checks, VISA, Master Card, Discover and American Express. We will be happy to assist you in developing a payment plan.

For cancer patients who are not covered by an insurance plan, financial services and patient assistance programs are available on a local, regional and national basis. Patients who know they are uninsured or underinsured should contact one of our financial counselors for advice on how to participate and enroll in these services.

Connected articles

Are You at Risk for Colorectal Cancer?

March was officially designated as National Colorectal Cancer Awareness Month in February 2000, by President Bill Clinton. In early 1999, Jay Monahan, NBC News legal analyst and husband of Today anchor, Katie Couric, lost his battle with colon cancer. He was 42 years old. His death helped bring a spotlight to colon cancer, the ‘silent killer’ that was seldom talked about at the time.

In spite of 20+ years of awareness, colorectal cancer, also called colon cancer or rectal cancer, is the second leading cause of cancer deaths in the United States for men and women combined. In 2021, an estimated 149,500 people in the US will be diagnosed with colorectal cancer. When caught early (stage one), it’s a very treatable cancer, with a 90% 5-year survival rate, yet only 38% of colorectal cancer is diagnosed at stage one. With routine screenings and healthy living, 68% of colorectal cancers could be prevented.

Knowing your risk factors, and the signs and symptoms can help catch the disease in its earliest stages. Some risk factors, like age, family history and genetics, and personal history of polyps or cancer, are outside of our control. However, there are several risk factors that are within our control: obesity, smoking, and alcohol consumption. Eating a healthy, colorful diet of fruits and vegetables, and having an active lifestyle are things you can do to help lower your risk.

The American Cancer Society recommends screening for adults between the ages of 45–75, but anyone, at any age, can be screened. From 2012 – 2016, there has been an increase in younger people being diagnosed. Colorectal cancers often begin with no symptoms of signs, and by the time you experience symptoms, the disease is typically in later stages. Early detection can save your life – this cancer is very treatable when caught early.

So, eat the colors of the rainbow, enjoy an active lifestyle, and talk to your doctor about your risk factors and screening options.

Are you at risk for colorectal cancer? Take our colorectal cancer assessment to find out your risk factors: Colorectal Cancer Risk Assessment

Halifax Health – Center for Oncology is a long-established and well-known leader in the prevention, diagnosis and treatment of cancer. For more information, please visit: halifaxhealth.org/cancercare

Halifax Health – Primary Care has six convenient locations in Volusia County. Our team of specialized physicians can treat a wide variety of common conditions and illnesses, as well as provide you with information about routine screenings. To look for an office near you, please visit: halifaxhealth.org/primarycare

For more information about the symptoms and signs of colorectal cancer, visit the American Cancer Society


Written by Barbara Tiplady, March 10, 2021

Barbara Tiplady is a Marketing Specialist at Halifax Health, working with both the Primary Care and Oncology service lines. Barbara is focused on living a healthy lifestyle so she can keep up with her teenage daughter!