Financial Information

We understand that financial and insurance issues can be stressful and confusing for cancer patients. Prior to your first visit at our facility, the insurance information provided by your referring physician will be reviewed and verified by one of our financial counselors. One of them will contact you regarding your benefits. A copy of your insurance cards will be placed in your chart.

The Halifax Health Centers for Oncology participate with most major insurance companies and will file claims, both primary and secondary, to your carrier on your behalf. If you have more than one insurance, please let our financial counselors know which is your primary carrier. We accept Medicare assignment, however, you will be responsible for your Part B deductible and 20% co-payment for Medicare’s allowed charges for physician care, chemotherapy drugs, radiation treatment, and laboratory tests. We also accept Medicaid. If you belong to an HMO, POS, or PPO, you must verify that our physicians, hospital or facility are on your plan. Please inform our staff if pre-certification for admissions, treatments or tests is needed. Your insurance may require you to go to a specific hospital, laboratory or diagnostic testing facility. If this is the case, please let our staff know. Patients who do not follow the guidelines for their particular insurance coverage may be responsible for payment of fees and services. Therefore, it is very important that cancer patients determine what their coverage allows prior to their beginning treatment.

Our financial counselors are available 8:00 am- 4:30 pm, Monday through Friday to answer any questions you may have regarding charges for your services, statements received or insurance coverage. You may reach them at 386.258.4974. Halifax Health also has a separate customer service department which will also help you with questions you may have regarding your bill. They may be reached 9:00 am – 4:00 pm at 386.254.4107 or 1.800.753.6366.

You will receive more than one bill. You will receive a bill from Halifax Health, the physician who is treating you and possibly one from the pathology group that is responsible for overseeing our laboratory and all pathology specimens that are obtained here at the Center for Oncology. If you have questions concerning your physician bill for GYN, Medical or Radiation Oncology, you may contact their billing office at 877.225.4530 or 386.226.4530; or the pathology billing office at 386.258.7668.

Co-payments are payable at the time of your visit. We accept cash, check, money orders, Traveler’s Checks, VISA, Master Card, Discover and American Express. We will be happy to assist you in developing a payment plan.

For cancer patients who are not covered by an insurance plan, financial services and patient assistance programs are available on a local, regional and national basis. Patients who know they are uninsured or underinsured should contact one of our financial counselors for advice on how to participate and enroll in these services.

Connected articles

Charles L. Grant and Miki Nieves Bruinenberg Grant give $4 million to Halifax Health Cancer Center for Hope

(Daytona Beach, FL, March 2, 2021)Today Charles L and Miki Grant announced a $4 million gift to enhance cancer services at Halifax Health, the community’s health system.  The gift will be used to enhance patient services for people in their journey with cancer. In addition, the Halifax Health Center for Oncology will now be named after the Grants and most noticeably the building and program name will become The Charles L. and Miki Grant Cancer Center for Hope.

The Halifax Health Center for Oncology was founded in 1975 by physicians, including Herbert Kerman , MD to provide the most advanced cancer care in Volusia County.  The center has grown over the years to be the most advanced, comprehensive and most preferred cancer center in east central Florida, which includes: seven medical oncologists, two radiation oncologists and the only gynecologic oncologist in the area plus the first IntraOperative Radiation Therapy breast cancer treatment, Brain Lab and the Davinci Robot. According to Jeff Feasel, president and chief executive officer, “the Cancer Center for Hope, as it will be called, is a comprehensive cancer center dedicated to a multidisciplinary approach to treating patients and is focused on treating and supporting patients by providing system navigation and many patient support initiatives like survivorship programs, tumor boards, genetic screening, nutrition assistance and more.  The Grant’s gift will be used to enhance these wrap around services by creating new positions for a licensed social worker, a multidisciplinary navigator and a colorectal navigator.”  As cancer care evolves, the social determinants of health like transportation, food security and mental health have become more important and this is a gift for the whole community to share.”

Charles has been a resident of Ormond Beach since 2004 and Miki, a resident since 1996.  Chuck, as he is known has extensive experience with large global Fortune 500 companies in medical devices, industrial equipment and laboratory equipment products.  In addition he has private equity and venture investing experience in the spirits industry, education, mental health, energy and telemarketing.  Locally, Chuck has served as a past president, chairman of the bond committee and chairman of the Sally golf tournament at Ocean Side Country Club. “Miki and I wanted to do something for the community which has embraced us.  I have been on the Halifax Health Foundation Board and view the health system as one of, if not the greatest assets in our community.”  The other element that was important to the Grants’ decision was to help people with resources for early detection and education about cancer which touches so many people. It was Chuck’s idea to add “Hope” to the name of the building and program. “As a cancer survivor, I know how important positive attitude and hope are to surviving the disease.  I hope the name provides inspiration and positive vibes to the amazing programs in the center.”

“Chuck and Miki have made a significant gift to help Halifax Health fulfill its promise to be the community’s healthcare leader and fulfill our mission to take care of everyone who needs our care.  Your gift will impact thousands in our community who have or will be diagnosed with cancer. We thank them from the bottom of our hearts,” Joe Petrock, executive director of the Halifax health Foundation.

About Halifax Health

Recognized by The Joint Commission as a Top Performer on Key Quality Measures, Halifax Health serves Volusia and Flagler counties, providing a continuum of healthcare services through a network of organizations including a tertiary hospital, community hospital, freestanding emergency department, an urgent care, psychiatric services, a cancer treatment center with five outreach locations, the area’s largest hospice, a center for inpatient rehabilitation, outpatient rehabilitation clinics, primary care walk-in clinics, a walk-in clinic specializing in women’s health, a pediatric care community clinic, three children’s medical practices, a home healthcare agency, and an exclusive provider organization.  Halifax Health offers the area’s only Level II Trauma Center, Comprehensive Stroke Center, Pediatric Intensive Care Unit, Pediatric Emergency Department, Child and Adolescent Behavioral Services, complete Neurosurgical Services, OB Emergency Department and Level III Neonatal Intensive Care Unit that cares for babies born earlier than 28 weeks.  For more information, visit halifaxhealth.org.